Bi-Monthly FAQ January 1st – January 19th

Good day everyone! In order to let our dear customers know more about SSS’s service and functions, we have collected and sorted out some frequently asked questions for you. Let’s have a look!

Good day everyone! In order to let our dear customers know more about SSS’s service and functions, we have collected and sorted out some frequently asked questions for you. Let’s have a look!

Q: Your consultants never talk to me!

A: Sorry, dear. I have already reminded her(him) again. (He)She is quite busy now, actually, all consultants are quite busy now, a large number of orders are waiting for us😫. She explains that she has a lot of orders now, she is really willing to help but few more customers are waiting, she will deal with your order as soon as possible. Thanks for understanding!

Q: Please combine my orders

A: Dear, you may ask her directly. I have no right and detail to deal with your order. Thanks for understanding!!

Q: Delivery during Spring Festival

  1. Dear, we haven’t got any information about Spring Festival yet, plz keep in touch with us, we will send you the latest information as soon as we receive. Thanks!
  2. By sea: 1/28 (20% chance) with one more voyage left. A voyage is scheduled to depart from 2/8 to 2/10.
    Air transport: it has been tentatively confirmed that there will be regular flights every week (non-stop as long as there are flights)
    Warehouse operation: we have on-duty operation in the warehouse to normally receive and deliver goods and put and take off goods.

Q: Change account

A: You may register another one dear, we don’t have the right to change for you, please register on http://bit.ly/2Pxboou

Q: Nobody in South Africa wants to help keep your customers

A: We are sorry to hear that. You may contact the commercial tenant so that they will inform buffalo about the situation. And if you are not able to communicate with Buffalo again, you could come here for help. We are trying our best to help every customer.

Q: Buffalo really needs to improve

A: Sorry for hearing that, we will keep optimizing our website to improve our clients’ experiences. Thank you for your love and support! Agents and consultants are quite busy these days. And I have informed the situation of your personal consultant.

Q: Report consultant

A: We are sorry for the inconvenience that we caused. Because recent months are the peak time, please wait patiently. It will be convenient if you can provide the name of your consultant. The screenshot is better if you can provide it for us. Thank you.

Wrapping up

We at ShopShipShake have been working with businesses like yours with fulfilling experiences. We offer one-stop services, including an efficient supply chain, over 10 thousand of China’s suppliers, and more.
With a successful track record of over 20,000 clients, we are sure to deliver your orders requirements. Let’s get in touch to build, sustain, and grow your businesses.

If you would like to know more details about us, please contact with us: 

www.shopshipshake.co.za

If you are interested in cooperating with us. Please register on:

https://bit.ly/3ks0m1M